Property management admin
is eating the team's day.
Property teams lose time where requests, photos, trades, owners, tenants, and paperwork cross over. The audit maps the admin loop that creates the most drag and specifies the first system worth building.
What the audit checks
We trace the manual path behind the repeated work, then decide which part is worth fixing first. The output is a focused Action Plan, not a generic automation list.
- -Maintenance request inbox: Tenant emails are sorted by hand, photos are chased, work orders are drafted manually, and trades are coordinated by message.
- -Arrears and owner follow-up: Staff check ledgers, draft reminders, update notes, and follow up owners or tenants without one clear queue.
- -Vacate and inspection admin: Keys, condition reports, inspection slots, bond paperwork, and tenant messages move through separate manual steps.
A sample Action Plan section.
MAINTENANCE INTAKE / ACTION PLAN EXCERPT
1. Main problem
Maintenance requests arrive as loose emails with missing photos, unclear urgency, and no structured handoff to the right trade.
2. First system worth building
Build a maintenance intake flow that collects tenant details and photos, classifies urgency, drafts the work order, and places each job into a manager approval queue.
Start with one repeated workflow.
Tell us the process that keeps coming back, the tools involved, and what happens when it is late, missed, or handled by hand. We will confirm whether the audit fits before taking payment.