Shopify operational leak audit
An ecommerce audit for merchants dealing with app costs, slow pages, checkout friction, support load, or manual order work.
View ecommerce workflow spec →Services
Ecommerce operations & Shopify systems.
Shopify work sits inside the wider Jelonyx offer: practical custom software and AI-powered systems for repeated admin, support, order handling, app replacement, and conversion problems.
Start with the audit
The Shopify Operational Leak Audit maps the issue costing the business most: slow pages from heavy apps, confusing product layouts, cart friction, support load, or order work still handled by hand.
Output: a clear, 1-page Action Plan showing what should be fixed first, with a fixed-price custom build quote if the work is worth doing.
Price: AUD 950 flat rate (credited in full if you proceed to an approved custom build within 14 days). Shopify storefront builds range from AUD 3,500 to AUD 8,500 depending on scope.
Workflow design spec
What we build
Order and support workflows
Delivery notes, returns, support routing, fulfilment handoffs, and weekly issue reporting.
No-app storefront fixes
Replace common paid app use cases with lightweight theme code when the feature is simple.
Product and collection systems
Sections, product-page cleanup, comparison blocks, FAQs, review mining, and conversion support.
Shopify app builds
Checkout, post-purchase, admin, fulfilment, and app-extension builds when a product path is justified.
AI store operations
Controlled AI workflows for product copy, support drafts, review mining, order exceptions, and reporting.
Live Shopify products
Delivery instructions
Shopify's checkout has no dedicated field for delivery instructions. Customers put them in the general order notes, or don't leave them at all. Fulfilment teams end up missing them, or asking the customer to repeat themselves.
Jelonyx Returns & Exchanges
Merchants set return rules and find out they are broken when customers actually use them. Refunds go out automatically before anyone reviews the request, and there is no simple public page where customers can submit a return without contacting support.
How we work
Every engagement is scoped upfront - fixed problem, defined output, no rolling retainer.
You get working software, not wireframes or documentation. We ship and hand over.
We use modern coding tools and AI-assisted development, but the work is still scoped around business evidence: what is slow, what is repeated, and what is worth building.
Start with the workflow map.
Send the store URL and the issue you feel most. If the scope is already clear, we can move straight to a no-app fix, section build, theme refresh, or ecommerce custom build.